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承诺·精品·优质 筑客户品质之梦
 Commitment ? Excellence ? Quality  Realizing the Clients’ Dream of Quality

            C     奉献精品工程

                  ommitment to Excellent Projects

                大家坚守品质承诺,关注客户的价值需求,努力将客                           We adhere to the commitment to quality, focus on customers'
                                                               demand for value in an effort to meet customer needs in all aspects
                                                               of project implementation in the construction, provide customers
            化综合解决方案和增值服务,持续创造超越预期的价值。                          with integrated solutions and value-added services, and continue to
                                                               create value beyond expectations.

 D 利益相关方的梦想  恪守优质承诺                                             Commitment to Quality

                                                                  We adhere to prioritizing quality and the firm commitment to
                大家恪守“过程精品 质量重于泰山”的坚定承诺,塑
 reams of Stakeholders
                                                               building the engineering excellence. We adhere to the concept of fair
                                                               complete information engineering services, fairness of the contract
            提供真实、客观和完整的工程服务信息,维护合同内容的                          marketing initiative to provide customers with real, objective, and
                                                               to ensure the effective implementation of the contract. In 2013, we
            公平性,确保合同有效实行。2013 年,大家的建筑合同履                       had a 100% fulfillment rate for construction contracts. This included
            约率 100%(会签评审率 100%,合同交底率 100%,合同                   all aspects of reviewing, disclosing information, fulfilling and
                                                               planning contracts.
            履行策划率 100%)。
                                                               Building Quality Projects
            筑造品质工程                                                Quality building is the fundamental principle of quality
                                                               engineering construction development. We provide customers with
                                                               high quality as well as excellent work through comprehensive quality
            全方位质量管理、过程精细化管控以及多角度能力建设,                          management process, as well as multi-angle capacity building. In
                                                               2013, we had a 100% pass rate from our customers in the acceptance
            为客户提供一次成优的高品质工程。2013 年,项目一次交
                                                               of completed projects.
            验合格率达 100%。

 “建筑物不仅要具备基本的使用功能,还要能够带给大家愉悦和舒适的精神感受。”  机构设置              设计过程                    全体员工
 “住房本身的高质量将直接决定大家生活的高品质。”        制度建设                     采购过程                    专项人员
                                 监督考核                     施工过程                    青年员工
 “入住后的服务体验至关重要,大家期待一个更为人性化的社区服务。”  Organization Setting  Design Process           Whole Staff
 “大家理想中的建筑物能够与时俱进,更加关注和适应大家的行为方式。”  Institution Building  Procurement Process  Special Personnel
                           Supervision and Assessment  Construction Process       Youth Staff
 “All-directional, specialized engineering construction and services are what we expect   全方位质量管理  过程精细化管控  多维度能力建设
 to provide.”            All-directional Quality Management  Fine Control of Overall Process  Multi-dimensional Capacity Building
 “Classic buildings marrying beauty, art, culture with high standards and quality, the   过程精品  质量重于泰山
 landmark of our city.”                         Boutique procedures quality is everything
 “Buildings need to give their basic functions, as well as sense of pleasure, and
 “The quality of houses determines the quality of our lives.”
 “The services provided after purchasing houses is crucial and more people-oriented   全方位质量管理  Comprehensive Quality Management
 community services will be offered.”                             We continue to improve the quality system, institutional system,
 “Our ideal building can keep pace with the times so as to adjust to our behavior.”  大家持续完善质量组织体系、制度体系和监督体系等  supervision system, and comprehensive quality management system.
 “The building itself is expected to provide the room of imagination.”  多层次、全方位的质量管理体系。严格遵守当地法律法规、  We strictly abide by local laws and regulations, meet the owners
            满足业主合同要求,依照 ISO 9001:2008 要求,建立健全质                contract requirements. In accordance with requirements of ISO
                                                              9001:2008, we have established a sound quality management system
            量管理体系,为工程质量提供标准和制度保障。2013 年,                      to provide an institutional guarantee for the engineering standards
            质量管理体系覆盖率达 100%。                                  and quality. In 2013, quality management system coverage reached
                                                              up to 100%.

 34  拓展幸福空间·Expanding a Happy Living Environment                                 共筑梦想家园·Building a Common Dream Home 35
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